Privacy Policy - 脑袋晃一晃 TikTok Agent
Last updated: August 28, 2026
脑袋晃一晃 TikTok Agent is a Chrome extension designed to assist authorized TikTok Shop sellers and customer-service agents with customer service, order review, after-sales workflows, product ratings, and AI-assisted response preparation.
1. Information processed
When an authorized user uses the extension inside TikTok Shop Seller Center, the extension may process information visible in that seller's account that is necessary for its features, including:
- buyer display names or usernames and related customer identifiers;
- customer-service conversation text;
- order IDs, product/SKU information, order status, fulfillment, shipping and tracking information;
- return, refund, replacement, dispute, and other after-sales case information;
- product ratings and review content;
- shop identifiers, shop performance scores, and operational configuration needed to distinguish and support the active seller account.
2. How information is used
The information is used only to provide the extension's user-facing functions, including organizing customer-service and after-sales work, identifying relevant order context, checking deadlines, preparing AI-assisted summaries and suggested responses, and displaying relevant TikTok Shop policy guidance.
3. Backend and AI processing
Some information may be sent securely to the extension's backend service at naodaihuangyihuang-server.onrender.com when a user requests AI-assisted analysis or other server-backed functions. The backend may use OpenAI services to generate summaries, classifications, recommended actions, and draft responses requested by the user.
The extension does not sell user data and does not use TikTok Shop customer data for advertising, credit decisions, or purposes unrelated to the extension's approved functionality.
4. TikTok Shop Academy policy retrieval
The extension may retrieve and display current TikTok Shop Academy materials relevant to customer service, orders, after-sales, returns/refunds, and product ratings. These materials are used to support policy-aware operational guidance.
5. Lark knowledge-base integration
If a user configures a Lark knowledge-base source, the extension may read authorized content from that source to improve customer-service guidance. Lark content is processed only when configured by the user and only for the extension's operational purpose.
6. Optional shop performance connection
If the user explicitly enables the optional connection to the separate “捋一下顺了” operations application, the extension may send the current shop name, shop identifier, shop performance scores, score weights, and related score summary to lvyixia-shunle.onrender.com. This connection is disabled by default and can be turned off at any time. It does not send the user's Seller Center password, authentication cookies, or complete page content.
7. Data storage and retention
The extension stores limited settings and workflow state locally in Chrome storage when needed for continuity. Server-side processing is intended to be transient for the requested operation unless retention is required for security, debugging, or service operation. We do not intentionally create a commercial profile of end customers from processed TikTok Shop data.
8. Data sharing
Data may be transmitted only to service providers necessary to perform the requested functionality, such as the extension's backend infrastructure and AI processing provider. We do not sell, rent, or transfer user data to third parties for advertising or unrelated commercial purposes.
9. Security
Reasonable technical measures are used to limit access to supported domains and services and to reduce unnecessary permissions and data access. Users should only use the extension on accounts they are authorized to access.
10. User choices and deletion requests
Users can remove the Chrome extension at any time and can clear locally stored extension data through Chrome. For questions about data handling or requests related to deletion, contact the extension publisher using the contact information provided in the Chrome Web Store listing.
11. Changes to this policy
This policy may be updated when the extension's functionality, integrations, or applicable requirements change. The latest version will be published at this URL.